Foodservice Institute of America (FIA) Advantage Webinar Series

Thursday, December 11, 2008;   3:00 p.m. ET

Give yourself a holiday gift:  Navigate and thrive in today’s chaotic world

 

When the economy is tough, it is human nature to get worried.  Worry causes stress, narrows our ability to see options, and results in sleepless nights...and frustrating days.

 However, there is another way to look at economic challenges, and it's a secret progressive leaders use to secure their foundation and thrive in the future. 

Grab this opportunity to strengthen your foundation during these tough economic times.  Join us to hear a panel of FIA leaders who share what they learned about:

 

How…

•        Education strengthens employee empowerment
•        We grow personally and professionally
•        Open communication crosses all boundaries and silos
•        Collaboration leads to innovation and growth
•        Innovation and growth can enhance you and your organization
•        We reach out for new/diverse resources
•        FIA can be a catalyst

 

To register go to:
http://foodservicecoaching.com/fia/index.html

This is a free educational benefit brought to you by Foodservice Institute of America and Foodservice Coaching Group.

Continuing Professional Education Units are available for these programs (ADA, MAFSI, and DMA).

 

                                                                                                                  

Thursday, January 8, 2009; 3:00 p.m. ET

 

Get unstuck!

How to get your life back in gear

Are you feeling trapped in a hopeless situation?  Are you feeling overwhelmed?

Where are you feeling stuck?  What are you telling yourself (or others!) you "can't" do? 

When we are stuck, we "wish" something would change.  We see others as "keeping" us from moving forward, and we don't have enough money, time, or resources to do the job. 

As a result, we feel like we are spinning our wheels, running in circles, and our frustration level is high. 

Getting "stuck" is a part of life, and particularly business.  The good news is

1.  Being "stuck" is a sign that we are facing challenges

2.  There is a process to break free.

How do you break free from this trap?  Join us as we discuss:

 

• The symptoms of being stuck...and why you lose opportunities

• How to recognize and break free of the "inner game" that is played

• Discover the perspective that puts you in control of the situation

• The six-point system that must stay in balance

• Recognize that you CAN get unstuck, and bring your team with you 

                                                                                                                  

Thursday Feb 5, 2008, 3:00 p.m. ET

Dynamic Communication: Polish Your People-Reading Skills   

Why do 80 percent of our team issues come from 20 percent of our team members?

How do you recognize and eliminate these issues?

Miscommunication is at the root of a majority of workplace and personal dilemmas. Whatever behavior one displays to others is open to a multitude of interpretations, depending on who's doing the interpreting.

If we can recognize and understand these communication styles in ourselves and others, we can interpret what is truly being conveyed.

Intrigued?

Then be sure to join us as we continue our FIA Advantage Webinar series.

Dynamic Communication: Polish Your People-Reading Skills, will give you some tools to help you understand where conflicts occur, and how to get your team playing together more effectively.

Taking the time to understand different behaviors is the key to effective communication. Discovering how to communicate more effectively will enable you to achieve greater results.

As a participant of this Dynamic Communication Webinar you will:

• Learn the two questions that enable you to "read" another person's style
• Recognize the behaviors that torpedo your results...and how to manage them!
• Gain insight into ways to get your career running at peak performance
• Be able to immediately connect with another person

                                                                                                                  

Thursday, March, 5, 2009, 3:00 p.m. ET

Win-Win Negotiation: Getting what you need and giving them what they want!

 

What are major objections your foodservice clients have that you hate to hear?  "Your price is too high."  "We can't afford your price!" "What discounts can you give us?"  "We can get it cheaper from your competitor."

 

Successful negotiations are a combination of leadership skills (strategic thinking) and tactical skills (implementation).  Join us as we discuss:

• Why many negotiations failNegotiation styles and how they affect your outcomeThe paradigm shift that creates long-term relationships and loyal clients
• The 10 negotiation techniques

 

You'll  hear the ways great leaders use creativity and act as a "Trusted Advisor" to simplify their negotiations and lock in loyalty.

                                                                                                                  

Thursday, April 16, 2009; 3:00 p.m. ET

Building a Business Case -- Uncovering Your ROI (In-depth webinar-nuts and bolts)

I want a promotion!

I want my people to do what I tell them to do.

I want the people around me to cooperate!

I want my boss to recognize me!

You often hear the terms "business case" and "ROI" bandied around in meetings, but what do they really mean?  How can this business philosophy be applied to your everyday work?  Find out how to create a powerful business case and incorporate your Return-On-Investment for your work, your presentations, proposals, and your interactions with your employees and customers. 

During this 1-hour webinar, Executive Coach Kathy Gillen will share case studies and examine why understanding your ROI and how to create a business case are the cornerstones of strategic thinking and risk-taking...and your success! 

During this time, you can expect to learn:

*  The seven-step process that will help you improve your own performance, persuade others, and even get promoted

*  How to approach your daily work from a cost-benefit analysis

*  Recognize the three mistakes many executives make...and how to avoid them 

 

                                                                                                                  

May 7, 2009; 3:00 PM ET

Pushed Up the Ladder!  Succession Planning for Successful Foodservice Leaders.

How do you intentionally cultivate leaders within your organization who will continue your legacy of results?  A succession planning survey showed that while over 60% of all firms surveyed had leaders aged 60-65, only 19% had a written succession plan in place.  This indicates that if a critical leader leaves a position, it is a blow to the company because no one is groomed to handle the duties.  The good news is that in our global economy, many foodservice companies are moving towards a new way of thinking that increase their profitability in a competitive market. These companies see succession planning as a tool to create vibrant workplaces to sustain bench strength.  Employees see it as one of the tools in their "promotion toolkit." We will discuss

• The 7 Symptoms of companies without succession plansThe 3 Best Practices  of successful succession plansHow great plans impact your careerHow to cultivate internal SuperStars
• What to look for when choosing your successor

 

                                                                                                                  

June 4, 2009

Effective (and Powerful) Internet Presentations

It’s so much more than PowerPoint!

Using the right tools

Presenting the right image Formal, Casual, Business, Creative, Whimsical, Comical

Knowing your audience – Are they going to be able to use the technology you are using?

Sometimes things don’t work as they should

Employees are scattered throughout the world.  Travel expenses have skyrocketed, yet you still need to present to your prospects and turn them into clients.  How do great leaders connect to employees, prospects and clients in today's economy?  They go virtual...but they do it wisely.

According to the National Leadership Index, a 2005 study out of Harvard University, leaders are failing miserably when communicating in today's global organizations.  To make the most of the internet, great leaders must focus on how to get their corporate and sales staff to think creatively, and communicate effectively and interactively with customers when they are NOT face to face.  They know how to streamline virtual meetings without losing the interpersonal connection.  And if using PowerPoint, great leaders know how to make a positive impression while setting the stage for a sale.

Join us and listen as this panel of leaders discusses how they effectively use the internet to connect with employees, clients, and prospects.  You will hear:

 

• Opportunities and trends that can drive your business...even in tough times
• Ten Tips for powerful internet presentations
• Seven Tips that take virtual meetings from a mundane waste of time to action and results

 

                                                                                                                  

Click below on title to view or download PowerPoint from webinars

Strategic Thinking:  Become the "Get it done" Leader!

Powercharge Yourself--Manage Your Energy, Not Your Time

Strategic Sales:  Make the Transition from Commodity to Customer Connection